Opening hours
Box Office
The Box Office is best reached via email: [email protected]. If your question concerns a specific order, please clearly mention your name and the email address used to purchase the tickets for a quick resolution.
Telephone
Phone number: +31 40 244 20 20
Available Monday to Saturday from 1:00 – 5:00 PM.
Counter opening hours
The Box Office is open Monday to Saturday from 1:00 PM to 5:00 PM and also from one hour before the start of a concert. If you haven’t purchased tickets yet, you’ll still have enough time to do so upon arrival. Just make sure to arrive on time, as it may be busy at the Box Office.
Exceptions for summer 2026
During the summer months, our Ticket Office will have adjusted opening hours.
Opening hours
Monday to Friday from 1:00 – 5:00 PM.
Closed
From Monday 27 July to Sunday 16 August, MgE and our Ticket Office will be closed.
Please note
In July and August, the Ticket Office is closed on Saturdays. From 1 September, our regular opening hours will apply again.
Concert etrance / City foyer
On concert days we maintain the following opening hours:
- Afternoon concert (12:00 PM): from 11:00 AM
- Afternoon concert (2:15 PM): from 1:15 PM
- Evening concert: from 7:15 PM
- Lunchtime concert: 11:15 AM – 2:30 PM